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The Professional Supervisor:
Attaining Best-Practice Supervisory Skills

Developing Professional Supervisory Skills

Supervisors play a vital role in the operational performance of organizations. It is the Supervisor who manages teams and operational performance at a hands-on level in the frontline of the organization. It is an important role.

Operating on the frontline has its unique challenges. The day-to-day work must be completed, but over and above that, a team must also be overseen and a manager must be reported to. Performance must be managed on a constant basis, and there is little time to be distracted by major issues or obstacles along the way.

Through case studies, practical exercises, benchmarks and guidelines, this program helps Supervisors attain Best-Practice standards, equiping them to operate as professionals and to achieve higher levels of performance.

The Purpose of this Program

Program Objectives

By the end of the program, participants will know how to:

Program Duration

Two days

What Makes this Program Different?

The program focuses on being professional and achieveing Best-Practice supervisory skills. Emphasis is placed on participants being able to manage teams of people and deal with the cut-and-thrust of daily activities, with mimimum oversight. Skills are taught that enable participants to pick up potential problems early in the process and to solve them to the greatest extent possible with their own resources (thereby saving the valuable time of the managers above them).

This emphasis not only builds the skills of participants, but creates leverage for the direct report and the organization as a whole.

Who Should Attend?

Supervisors who want to attain Best-Practice standards and/or those who are about to be assigned a supervisory position.

I am interested in running this program for a group of people within my organisation. Please send me more information.

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“You gain insights into how to be a professional supervisor in this program. It helps you to be at least as good, or better, than other supervisors in your industry and across multiple industries.”